Transparent pricing
Fees & charges
A clear summary of what tenants and landlords pay when letting through Dwellings — no hidden extras.
At a glance
- Tenants only ever pay rent, a capped deposit and the other charges permitted under the Tenant Fees Act 2019 — no hidden admin fees.
- Landlord fees depend on the level of service you choose, from tenant find only through to full management.
- Tenant deposits are protected in a government-authorised tenancy deposit scheme.
- Get in touch for a current, no-obligation quote for your property.
Tenants
Under the Tenant Fees Act 2019, the only payments we can charge a tenant in connection with a new or renewed tenancy are:
- Rent.
- A refundable holding deposit to reserve a property (capped at one week's rent).
- A refundable tenancy deposit (capped at five weeks' rent for annual rent under £50,000, or six weeks' rent above that).
- Payments to change the tenancy at the tenant's request (capped at £50, or reasonable costs if higher).
- Payments for early termination of the tenancy, at the tenant's request.
- Utilities, communication services (phone/broadband/TV licence), Council Tax, and a default fee for late rent payment or a lost key/security device, where the tenancy agreement allows it.
We don't charge tenants for referencing, administration, check-in, renewal, or any other fee not listed above — these are unlawful under the Tenant Fees Act and we don't charge them.
Landlords
Our landlord fees depend on the level of service you choose and are confirmed in writing before you instruct us. All fees are per property.
- Let only75% of the first month's rent (inc. VAT)
- Rent collectionTailored quote, based on the rent and the property
- Full management50% of the first month's rent, then 10% of the monthly rent (inc. VAT)
VAT registration number: 372602214
Client money protection
Tenant deposits are protected in a government-authorised tenancy deposit scheme, and client money is held in accordance with our regulatory obligations. We're members of the following schemes:
Client MoneyProtect member
Property RedressScheme member
- Redress: Property Redress Scheme
- Client money protection: Client Money Protect
- View our Client Money Protect certificate (PDF)
- View our Property Redress Scheme certificate (PDF)
- Our complaints procedure
This page is a general summary and not a substitute for your tenancy agreement or terms of business. If anything here doesn't match what you've been told, please contact us and we'll clarify.
Free, no-obligation
Get a clear quote for your property
Fees are agreed in writing before you instruct us. Tell us about your property and we'll come back with a confirmed figure.